Customereye

K.D.Davis & Sons (The Greengrocers)

Food & Beverage • United Kingdomkddavis.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
+4.5 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#7of 551
Top 1% · Top Tier
#1 (best)#551 (worst)
#5Peer
#6Peer
#7This company
#8Peer
#9Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering June 2021 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.7%
Customer Support
20.1%
Delivery Shipping
19.0%
Loyalty
16.3%
Pricing
4.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.7%
4
4.5%
3
0.7%
2
0.7%
1
0.5%

Based on 600 analyzed reviews. Sentiment is slipping: 62.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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