Based on public reviews and response behavior.
200 reviews over 128 days (about 48 per month). Busiest month: 39% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026
Score
27.8
Industry average 61.5
33.7 below average
Rating
1.74
Industry average 4.38
2.64 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 64% negative
Covering September 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 59% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 937 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.220 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.8 sits in the bottom quarter of about 950 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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