Based on public reviews and response behavior.
200 reviews over 32 days (about 190 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 93%, unknown 6%, es 1%.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,959 ranked companies · benchmark 14 Oct 2026
Score
47.9
Industry average 61.8
13.9 below average
Rating
4.13
Industry average 4.22
0.09 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering August 2026 — 105 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 26% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,959 ranked companies in Food & Beverage (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.272 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.9 sits in the bottom quarter of about 3,000 ranked Food & Beverage companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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