Based on public reviews and response behavior.
1,076 reviews over 1,273 days (about 26 per month). Busiest month: 9% of reviews. Languages: en 100%.
Food & Dining average: score 51.9, rating 3.33 stars, reply rate 18.6%, over 393 ranked companies · benchmark 1 Nov 2026
Score
33.4
Industry average 51.9
18.5 below average
Rating
2.12
Industry average 3.33
1.21 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 61% negative
Covering August 2026 — 38 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 24% of reviews in this period, with 71% negative and 5% neutral.
Share of theme mentions
Themes from the 1,076 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 393 ranked companies in Food & Dining (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 33.4 sits in the bottom quarter of about 400 ranked Food & Dining companies (25th percentile: 40, median: 52). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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