Based on public reviews and response behavior.
1,100 reviews over 675 days (about 50 per month). Busiest month: 8% of reviews. Languages: en 100%.
Food & Dining average: score 51.9, rating 3.33 stars, reply rate 18.6%, over 393 ranked companies · benchmark 1 Nov 2026
Score
32.4
Industry average 51.9
19.5 below average
Rating
2.39
Industry average 3.33
0.94 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 59% negative
Covering August 2026 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 16% of reviews in this period, with 77% negative and 7% neutral.
Share of theme mentions
Themes from the 1,100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 393 ranked companies in Food & Dining (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.139). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 32.4 sits in the bottom quarter of about 400 ranked Food & Dining companies (25th percentile: 40, median: 52). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
