Customereye

WSJ Wine

Food & Beverage • United Stateswsjwine.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 11 days (about 277 per month). Busiest month: 91% of reviews — one month dominates this sample. Languages: en 88%, unknown 9%, cy 1%.

Overall Score

51/100
Short observation window (11 days)
+4.4 vs. last month4.56 ★ average rating · 100 reviews
51/100 from 100 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 91% of the reviews.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,959 ranked companies · benchmark 14 Oct 2026

Score

50.5

Industry average 61.8

11.3 below average

Rating

4.56

Industry average 4.22

0.34 above average

Reply rate

—

Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2369of 2959 ranked in Food & Beverage
Top 80% · Bottom Tierup 41 from last month
#1 (best)#2959 (worst)
#2367Peer
#2368Peer
#2369This company
#2370Peer
#2371Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 25% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering August 2026 — 91 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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