Based on public reviews and response behavior.
335 reviews over 1,782 days (about 5.7 per month). Busiest month: 5% of reviews. Languages: en 99%, unknown 1%.
Food & Beverage average: score 63.4, rating 4.26 stars, reply rate 34.0%, over 2,198 ranked companies · benchmark 3 Nov 2026
Score
62.1
Industry average 63.4
1.3 below average
Rating
3.36
Industry average 4.26
0.90 below average
Reply rate
—
Industry average 34.0%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 41% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 335 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Food & Beverage (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.116 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 47% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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