Customereye

Ritual Zero Proof

Food & Beverage • United Statesritualzeroproof.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
3.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#456of 551
Top 83% · Bottom Tier
#1 (best)#551 (worst)
#454Peer
#455Peer
#456This company
#457Peer
#458Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.0%
Delivery Shipping
19.6%
Loyalty
13.8%
Customer Support
11.2%
Response Speed
9.5%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 30.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
46.3%
4
13.5%
3
6.8%
2
10.5%
1
22.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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