Based on public reviews and response behavior.
100 reviews over 684 days (about 4.5 per month). Busiest month: 24% of reviews. Languages: en 98%, unknown 2%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
51.5
Industry average 60.5
9.0 below average
Rating
3.73
Industry average 4.02
0.29 below average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.172). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 79.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
