SongCast Music Distribution

Media & Content • United Statessongcastmusic.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

4.74 ★ average rating · 521 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#16of 172

Top 9% · Top Tier

#1 (best)#172 (worst)

#14Peer

#15Peer

#16This company

#17Peer

#18Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 13% negative

85%

positive

Positive85%
Neutral3%
Negative13%

Sentiment Balance

Covering October 2022 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 504 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.7%

Loyalty

19.3%

Product Quality

19.2%

Onboarding

10.1%

Pricing

8.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 25.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

81.8%

4★

13.4%

3★

2.9%

2★

0.4%

1★

1.5%

Based on 521 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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