Based on public reviews and response behavior.
100 reviews over 1,220 days (about 2.5 per month). Busiest month: 21% of reviews. Languages: en 97%, fr 2%, nl 1%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
52.1
Industry average 60.7
8.6 below average
Rating
4.27
Industry average 4.00
0.27 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering September 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Implement mandatory size-reference photography for all non-apparel items (stickers, decals, posters) showing the product beside a standard object (e.g., a coin or ruler). Audit all active listings for dimensional accuracy and update descriptions to include exact centimeter/inch measurements.
Immediately audit and fix all listed contact channels, starting with the non-working phone number which appears in multiple 1-star reviews. Establish a minimum viable support stack: a working phone line or callback system, a monitored email queue with sub-24-hour response SLA, and a live chat option.
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