Based on public reviews and response behavior.
600 reviews over 292 days (about 63 per month). Busiest month: 22% of reviews.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
52.1
Industry average 60.7
8.6 below average
Rating
4.57
Industry average 4.00
0.57 above average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering October 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.196 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 173 mentions with a sentiment score of 84.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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