Based on public reviews and response behavior.
1,000 reviews over 70 days (about 435 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: nl 62%, unknown 23%, fr 4%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
29.9
Industry average 65.0
35.1 below average
Rating
4.75
Industry average 4.38
0.37 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
8% of reviews positive, 91% negative
Covering July 2026 — 324 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 9% of reviews in this period, with 90% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Dutch
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 29.9 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
"Delivery Shipping" is the strongest recurring theme in the reviews: 534 mentions with a sentiment score of 83.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
