Customereye

WLOOM

Pet Products & Supplies • United Kingdomwloom.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 543 days (about 5.6 per month). Busiest month: 29% of reviews. Languages: de 52%, en 45%, fr 2%.

Overall Score

33/100
−3.6 vs. last month3.08 ★ average rating · 100 reviews
33/100 from 100 reviews over 5 months, moderate confidence.

Pet Products & Supplies average: score 64.3, rating 4.31 stars, reply rate 36.8%, over 1,100 ranked companies · benchmark 23 Oct 2026

Score

32.9

Industry average 64.3

31.4 below average

Rating

3.08

Industry average 4.31

1.23 below average

Reply rate

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Industry average 36.8%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#1060of 1100 ranked in Pet Products & Supplies
Top 96% · Bottom Tierup 13 from last month
#1 (best)#1100 (worst)
#1058Peer
#1059Peer
#1060This company
#1061Peer
#1062Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 51% negative

49%
positive
  • Positive49%
  • Neutral0%
  • Negative51%

Sentiment Balance

Covering June 2025 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in German

Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Response Speed
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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