Based on public reviews and response behavior.
200 reviews over 139 days (about 44 per month). Busiest month: 30% of reviews. Languages: en 100%.
Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026
Score
40.4
Industry average 62.7
22.3 below average
Rating
3.11
Industry average 4.12
1.01 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering October 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 24% of reviews in this period, with 71% negative and 6% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,645 ranked companies in Apparel & Fashion (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.152 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.397). Review the worst months in the trend data to identify specific operational or product issues.
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