Customereye

Long Tall Sally

Apparel & Fashionwww.longtallsally.com

Review data last updated .

Based on public reviews and response behavior.

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195 reviews over 251 days (about 24 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 93%, de 4%, nl 2%.

Overall Score

40/100
+16.8 vs. last month3.11 ★ average rating · 195 reviews
40/100 from 195 reviews over 9 months, moderate confidence. one month holds 52% of the reviews.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

40.4

Industry average 63.4

23.0 below average

Rating

3.11

Industry average 4.26

1.15 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2031of 2170 ranked in Apparel & Fashion
Top 94% · Bottom Tierup 90 from last month
#1 (best)#2170 (worst)
#2029Peer
#2030Peer
#2031This company
#2032Peer
#2033Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

54% of reviews positive, 45% negative

54%
positive
  • Positive54%
  • Neutral1%
  • Negative45%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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