Customereye

Revicedenim

Apparel & Fashion • United Statesrevicedenim.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

61/100
−5.7 vs. last month3.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#88of 330
Top 27% · Upper Half
#1 (best)#330 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering October 2024 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 30% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.8%
Product Quality
17.4%
Response Speed
12.5%
Customer Support
9.8%
Communication
9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100
56/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
43.0%
4
19.8%
3
7.3%
2
2.5%
1
27.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 66.3% of reviews in the last three months were positive, compared with 70.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis