Customereye

Costco Wholesale

Apparel & Fashion • United Stateswww.costco.com

Review data last updated .

Based on public reviews and response behavior.

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1,170 reviews over 428 days (about 83 per month). Busiest month: 21% of reviews. Languages: en 88%, unknown 8%, fr 3%.

Overall Score

48/100
−5.5 vs. last month2.67 ★ average rating · 1,170 reviews
48/100 from 1,170 reviews over 15 months, high confidence.

Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026

Score

47.6

Industry average 64.5

16.9 below average

Rating

2.67

Industry average 4.25

1.58 below average

Reply rate

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Industry average 38.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2099of 2361 ranked in Apparel & Fashion
Top 89% · Bottom Tierdown 107 from last month
#1 (best)#2361 (worst)
#2097Peer
#2098Peer
#2099This company
#2100Peer
#2101Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

41% of reviews positive, 58% negative

41%
positive
  • Positive41%
  • Neutral2%
  • Negative58%

Sentiment Balance

Covering August 2026 — 185 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 58% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Delivery Shipping
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Onboarding
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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