Based on public reviews and response behavior.
100 reviews over 2,554 days (about 1.2 per month). Busiest month: 77% of reviews — one month dominates this sample. Languages: en 100%.
Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026
Score
47.4
Industry average 63.4
16.0 below average
Rating
4.02
Industry average 4.26
0.24 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering May 2019 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,170 ranked companies in Apparel & Fashion (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.374 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.4 sits in the bottom quarter of about 1,900 ranked Apparel & Fashion companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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