Customereye

686

Apparel & Fashion • United Stateswww.686.com

Review data last updated .

Based on public reviews and response behavior.

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602 reviews.

Overall Score

53/100
4.51 ★ average rating · 602 reviews
53/100 from 602 reviews, high confidence.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

52.5

Industry average 63.1

10.6 below average

Rating

4.51

Industry average 4.25

0.26 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1472of 1888 ranked in Apparel & Fashion
Top 78% · Bottom Tier
#1 (best)#1888 (worst)
#1470Peer
#1471Peer
#1472This company
#1473Peer
#1474Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering June 2022 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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