Customereye

Car Supplies Warehouse

Auto Parts & Accessories • United Stateswww.carsupplieswarehouse.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

51/100
+5.5 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#76of 148
Top 51% · Mid Pack
#1 (best)#148 (worst)
#74Peer
#75Peer
#76This company
#77Peer
#78Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering October 2024 — 42 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.7%
Product Quality
17.1%
Response Speed
16.7%
Customer Support
12.4%
Loyalty
10.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.8%
4
2.7%
3
2.3%
2
1.3%
1
1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.1% of reviews in the last three months were positive, compared with 97.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis