Based on public reviews and response behavior.
100 reviews over 518 days (about 5.9 per month). Busiest month: 35% of reviews. Languages: en 87%, unknown 10%, fr 1%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
54.7
Industry average 62.0
7.3 below average
Rating
3.55
Industry average 4.32
0.77 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering January 2025 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.111 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 7% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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