Based on public reviews and response behavior.
100 reviews over 2,487 days (about 1.2 per month). Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.0, rating 4.32 stars, reply rate 33.1%, over 1,197 ranked companies · benchmark 16 Oct 2026
Score
55.1
Industry average 61.0
5.9 below average
Rating
3.86
Industry average 4.32
0.46 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,197 ranked companies in Auto Parts & Accessories (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.997). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 73.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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