HondaPartsNow

Auto Parts & Accessories • United Stateswww.hondapartsnow.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+4.6 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#51of 148

Top 34% · Upper Half

#1 (best)#148 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Above Average

56% of reviews positive, 41% negative

56%

positive

Positive56%
Neutral3%
Negative41%

Sentiment Balance

Covering October 2024 — 67 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 45% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.2%

Response Speed

15.1%

Pricing

12.7%

Product Quality

12.2%

Loyalty

9.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH72/100

72/100

signal score

•Built from a negative-review share of 48.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

75.8%

4★

4.2%

3★

2.3%

2★

1.8%

1★

15.8%

Based on 600 analyzed reviews. Sentiment is slipping: 73.9% of reviews in the last three months were positive, compared with 86.3% in the three months before that.

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