Based on public reviews and response behavior.
100 reviews over 2,363 days (about 1.3 per month). Busiest month: 32% of reviews. Languages: en 98%, unknown 2%.
Auto Parts & Accessories average: score 61.0, rating 4.32 stars, reply rate 33.1%, over 1,197 ranked companies · benchmark 16 Oct 2026
Score
55.0
Industry average 61.0
6.0 below average
Rating
4.46
Industry average 4.32
0.14 above average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering March 2020 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,197 ranked companies in Auto Parts & Accessories (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 84.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
