Based on public reviews and response behavior.
117 reviews over 298 days (about 12 per month). Busiest month: 24% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.8, rating 4.30 stars, reply rate 32.8%, over 1,308 ranked companies · benchmark 17 Oct 2026
Score
54.8
Industry average 60.8
6.0 below average
Rating
1.88
Industry average 4.30
2.42 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 67% negative
Covering October 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 36% negative and 4% neutral.
Share of theme mentions
Themes extracted from 117 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,308 ranked companies in Auto Parts & Accessories (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.379 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 68% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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