Customereye

Beanies Flavour Coffee

Food & Beverage • United Kingdomwww.beaniesflavourco.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
−7.0 vs. last month4.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#466of 551
Top 85% · Bottom Tier
#1 (best)#551 (worst)
#464Peer
#465Peer
#466This company
#467Peer
#468Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Pricing
20.4%
Response Speed
15.6%
Product Quality
13.9%
Loyalty
8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 28.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
75.5%
4
9.0%
3
4.2%
2
3.0%
1
8.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.2% of reviews in the last three months were positive, compared with 89.7% in the three months before that.

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