Just Candy

Food & Beverage • United Statesjustcandy.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+50.0 vs. last month3.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#498of 551

Top 90% · Bottom Tier

#1 (best)#551 (worst)

#496Peer

#497Peer

#498This company

#499Peer

#500Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral3%
Negative34%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

31.5%

Product Quality

15.3%

Customer Support

11.9%

Response Speed

9.6%

Loyalty

8.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 33.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

57.2%

4★

6.8%

3★

6.5%

2★

7.0%

1★

22.5%

Based on 600 analyzed reviews. Sentiment is improving: 71.4% of reviews in the last three months were positive, compared with 63.4% in the three months before that.

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