Customereye

Countdown

Food & Beveragewww.countdown.co.nz

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,014 days (about 3 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

26/100
1.55 ★ average rating · 100 reviews
26/100 from 100 reviews over 15 months, moderate confidence.

Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 33.0%, over 2,931 ranked companies · benchmark 23 Oct 2026

Score

25.7

Industry average 62.8

37.1 below average

Rating

1.55

Industry average 4.18

2.63 below average

Reply rate

—

Industry average 33.0%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2836of 2931 ranked in Food & Beverage
Top 97% · Bottom Tier
#1 (best)#2931 (worst)
#2834Peer
#2835Peer
#2836This company
#2837Peer
#2838Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

25% of reviews positive, 73% negative

25%
positive
  • Positive25%
  • Neutral2%
  • Negative73%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Beverage