Home Chef

Food & Beverage • United Stateshomechef.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−7.2 vs. last month3.18 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#309of 551

Top 56% · Mid Pack

#1 (best)#551 (worst)

#307Peer

#308Peer

#309This company

#310Peer

#311Peer

Overall Customer Sentiment

Mid Pack

55% of reviews positive, 45% negative

55%

positive

Positive55%
Neutral1%
Negative45%

Sentiment Balance

Covering September 2024 — 29 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.3%

Customer Support

15.1%

Product Quality

13.8%

Loyalty

11.8%

Onboarding

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 23.3% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating

5★

34.5%

4★

13.8%

3★

14.8%

2★

9.0%

1★

27.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.8% of reviews in the last three months were positive, compared with 82.7% in the three months before that.

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