Customereye

Band Shoppe

General Retail & Marketplaces • United Stateswww.bandshoppe.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 288 days (about 63 per month). Busiest month: 23% of reviews.

Overall Score

43/100
+1.5 vs. last month4.31 ★ average rating · 600 reviews
43/100 from 600 reviews over 10 months, high confidence.

General Retail & Marketplaces average: score 61.9, rating 4.19 stars, reply rate 35.3%, over 2,553 ranked companies · benchmark 10 Oct 2026

Score

43.0

Industry average 61.9

18.9 below average

Rating

4.31

Industry average 4.19

0.12 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2291of 2553 ranked in General Retail & Marketplaces
Top 90% · Bottom Tierup 17 from last month
#1 (best)#2553 (worst)
#2289Peer
#2290Peer
#2291This company
#2292Peer
#2293Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering October 2024 — 61 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 34% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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