Band Shoppe

General Retail & Marketplaces • United Stateswww.bandshoppe.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

+1.5 vs. last month4.31 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#299of 359

Top 83% · Bottom Tier

#1 (best)#359 (worst)

#297Peer

#298Peer

#299This company

#300Peer

#301Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 37% negative

61%

positive

Positive61%
Neutral2%
Negative37%

Sentiment Balance

Covering October 2024 — 61 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 34% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.1%

Response Speed

16.5%

Product Quality

14.0%

Loyalty

9.0%

Customer Support

8.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 28.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.2%

4★

6.0%

3★

6.0%

2★

4.5%

1★

9.3%

Based on 600 analyzed reviews. Sentiment is slipping: 83.6% of reviews in the last three months were positive, compared with 91.8% in the three months before that.

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