Customereye

TARTLE

General Retail & Marketplaces • United Statestartle.co

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.47 ★ average rating · 374 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#219of 359
Top 61% · Mid Pack
#1 (best)#359 (worst)
#217Peer
#218Peer
#219This company
#220Peer
#221Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 368 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.8%
Pricing
20.8%
Onboarding
15.1%
Customer Support
13.2%
Loyalty
9.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 44.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
72.2%
4
16.0%
3
4.3%
2
1.3%
1
6.1%

Based on 374 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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