Customereye

Rubber B - Official

General Retail & Marketplaces • United Statesrubberb.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−33.3 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#175of 359
Top 49% · Upper Half
#1 (best)#359 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
29.5%
Delivery Shipping
17.4%
Customer Support
12.1%
Response Speed
12.0%
Loyalty
9.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.3%
4
6.2%
3
3.8%
2
2.8%
1
7.8%

Based on 600 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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