Based on public reviews and response behavior.
1,202 reviews over 1,675 days (about 22 per month). Busiest month: 15% of reviews. Languages: en 96%, unknown 3%, af 0%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
64.7
Industry average 64.6
0.1 above average
Rating
3.33
Industry average 4.29
0.96 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering September 2026 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Share of theme mentions
Themes from the 1,202 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Problem Resolution" is the strongest recurring theme in the reviews: 399 mentions with a sentiment score of 76.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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