General Retail & Marketplaces • United Kingdomwww.serversdirect.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,313 days (about 2.3 per month). Busiest month: 7% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026
Score
59.5
Industry average 64.1
4.6 below average
Rating
3.99
Industry average 4.25
0.26 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 32% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,494 ranked companies in General Retail & Marketplaces (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 78% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 70.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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