Based on public reviews and response behavior.
100 reviews over 97 days (about 31 per month). Busiest month: 32% of reviews. Languages: en 90%, unknown 4%, fr 2%.
General Retail & Marketplaces average: score 62.6, rating 4.21 stars, reply rate 35.3%, over 2,905 ranked companies · benchmark 14 Oct 2026
Score
59.5
Industry average 62.6
3.1 below average
Rating
3.62
Industry average 4.21
0.59 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 38% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,905 ranked companies in General Retail & Marketplaces (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.369 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 21% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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