Customereye

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Beauty & Wellness • United Kingdomwww.backtobasics.bio

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,496 days (about 2 per month). Busiest month: 24% of reviews. Languages: en 92%, de 3%, fr 2%.

Overall Score

54/100
4.41 ★ average rating · 100 reviews
54/100 from 100 reviews over 7 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

54.0

Industry average 65.4

11.4 below average

Rating

4.41

Industry average 4.28

0.13 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering December 2021 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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