Veterinary & Pet Services • United Kingdomwww.arkpetsonline.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 3,462 days (about 0.9 per month). Busiest month: 7% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Veterinary & Pet Services average: score 66.6, rating 4.46 stars, reply rate 35.2%, over 197 ranked companies · benchmark 30 Oct 2026
Score
34.3
Industry average 66.6
32.3 below average
Rating
2.80
Industry average 4.46
1.66 below average
Reply rate
—
Industry average 35.2%
not measured
Not ranked
no reviews in the last 12 months
48% of reviews positive, 52% negative
Covering July 2017 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 197 ranked companies in Veterinary & Pet Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.123 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.456). Review the worst months in the trend data to identify specific operational or product issues.
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