Customereye

AirportParkingReservations

Automotive & Mobility • United Stateswww.airportparkingreservations.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
−2.2 vs. last month4.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#207of 265
Top 78% · Bottom Tier
#1 (best)#265 (worst)
#205Peer
#206Peer
#207This company
#208Peer
#209Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering October 2024 — 391 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 36% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
22.1%
Customer Support
15.0%
Response Speed
14.6%
Loyalty
13.5%
Pricing
10.1%

Most feedback concerns Onboarding.

The most common complaint theme is Response Speed, making up 14.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 42.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
63.5%
4
11.3%
3
6.0%
2
3.8%
1
15.3%

Based on 600 analyzed reviews.

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