Based on public reviews and response behavior.
194 reviews over 184 days (about 32 per month). Busiest month: 24% of reviews. Languages: en 62%, de 12%, it 8%.
Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026
Score
30.7
Industry average 54.2
23.5 below average
Rating
1.35
Industry average 3.52
2.17 below average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
10% of reviews positive, 90% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 194 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Mobile & Telecom (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.542 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 30.7 sits in the bottom quarter of about 450 ranked Mobile & Telecom companies (25th percentile: 38, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
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