Customereye

Comcast

Mobile & Telecomcomcastbusiness.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 466 days (about 6.5 per month). Busiest month: 11% of reviews. Languages: en 99%, es 1%.

Overall Score

31/100
+10.4 vs. last month1.06 ★ average rating · 100 reviews
31/100 from 100 reviews over 14 months, moderate confidence.

Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026

Score

31.1

Industry average 53.2

22.1 below average

Rating

1.06

Industry average 3.64

2.58 below average

Reply rate

—

Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#345of 402 ranked in Mobile & Telecom
Top 86% · Bottom Tierup 64 from last month
#1 (best)#402 (worst)
#343Peer
#344Peer
#345This company
#346Peer
#347Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

17% of reviews positive, 83% negative

17%
positive
  • Positive17%
  • Neutral0%
  • Negative83%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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