Customereye

Valor Fitness

General Retail & Marketplaces • United Statesvalorfitness.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+4.4 vs. last month4.70 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#44of 359
Top 12% · Top Tier
#1 (best)#359 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering October 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.4%
Delivery Shipping
16.8%
Customer Support
15.3%
Response Speed
12.9%
Pricing
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.8%
4
4.2%
3
2.0%
2
2.2%
1
3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.0% of reviews in the last three months were positive, compared with 93.2% in the three months before that.

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