Customereye

Gem Jewelers

General Retail & Marketplaceswww.gemjewelersco.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,091 days (about 2.8 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

68/100
+10.0 vs. last month4.85 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#410of 1492
Top 27% · Upper Half
#1 (best)#1492 (worst)
#408Peer
#409Peer
#410This company
#411Peer
#412Peer

213 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering July 2026 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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