Customereye

That Daily Deal

General Retail & Marketplaces • United Stateswww.thatdailydeal.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
+17.6 vs. last month4.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#52of 359
Top 14% · Top Tier
#1 (best)#359 (worst)
#50Peer
#51Peer
#52This company
#53Peer
#54Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 583 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
16.6%
Delivery Shipping
15.6%
Product Quality
14.1%
Response Speed
11.3%
Loyalty
10.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 38.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
79.8%
4
5.2%
3
0.7%
2
1.3%
1
13.0%

Based on 600 analyzed reviews. Sentiment is improving: 97.1% of reviews in the last three months were positive, compared with 91.5% in the three months before that.

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