Based on public reviews and response behavior.
100 reviews over 458 days (about 6.7 per month). Busiest month: 10% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026
Score
62.5
Industry average 64.8
2.3 below average
Rating
4.00
Industry average 4.32
0.32 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering October 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 73.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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