Based on public reviews and response behavior.
600 reviews over 1,301 days (about 14 per month). Busiest month: 56% of reviews — one month dominates this sample.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026
Score
46.2
Industry average 60.7
14.5 below average
Rating
3.75
Industry average 4.00
0.25 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering July 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.010). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 46.2 sits in the bottom quarter of about 1,100 ranked Media & Content companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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