Customereye

Unpakt

Shipping & Delivery • United Statesunpakt.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 3,345 days (about 0.9 per month). Busiest month: 42% of reviews. Languages: en 100%.

Overall Score

45/100
3.70 ★ average rating · 100 reviews
45/100 from 100 reviews over 6 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026

Score

45.4

Industry average 53.7

8.3 below average

Rating

3.70

Industry average 3.57

0.13 above average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering March 2020 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Pricing
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Customer Support
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Loyalty
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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