Based on public reviews and response behavior.
1,000 reviews over 251 days (about 121 per month). Busiest month: 15% of reviews. Languages: en 97%, unknown 3%, it 0%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
46.0
Industry average 53.7
7.7 below average
Rating
4.57
Industry average 3.76
0.81 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 32% negative
Covering July 2026 — 63 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 38% negative and 6% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.203). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 7% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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