Based on public reviews and response behavior.
100 reviews over 643 days (about 4.7 per month). Busiest month: 24% of reviews. Languages: en 98%, fr 1%, tr 1%.
These figures describe an earlier period, not the last 12 months.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
45.7
Industry average 55.0
9.3 below average
Rating
3.04
Industry average 3.59
0.55 below average
Reply rate
—
Industry average 35.2%
not measured
Not ranked
no reviews in the last 12 months
46% of reviews positive, 51% negative
Covering March 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.156 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.715). Review the worst months in the trend data to identify specific operational or product issues.
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