Based on public reviews and response behavior.
293 reviews over 2,331 days (about 3.8 per month). Busiest month: 30% of reviews. Languages: en 74%, unknown 17%, zh 4%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
46.7
Industry average 55.0
8.3 below average
Rating
3.06
Industry average 3.59
0.53 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering August 2026 — 88 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.
Share of theme mentions
Themes from the 293 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.423). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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